Privacy Policy

Hamara Pattal (“we”, “us”) operates this website to take food orders for dine-in, takeaway, and delivery from our outlet at Shop No. 23–24, Nambardar Plaza, Sector 1, Bisrakh Jalalpur, Greater Noida West, Uttar Pradesh. This policy explains what information we collect when you order with us and what we do with it.

What we collect

To take and fulfil an order, we collect:

• Your name and phone number, so we can reach you about your order.
• Your delivery address, if you order delivery.
• What you ordered, when, and for which table if you’re dining in.

We do not require an account to browse the menu or place an order. We do not collect payment card or UPI details ourselves — see Payment below.

Payment

Payment is processed by Razorpay. We never see or store your card, UPI, or bank details — Razorpay handles that directly and shares with us only whether the payment succeeded, its amount, and a payment reference id.

Delivery partners

If your order is delivered by a third-party rider rather than our own staff, we share the minimum needed to get your order to you: your name, phone number, and delivery address.

Cart data on your device

While you’re browsing, your cart is kept only in your browser’s session storage — it is not sent to us until you place an order, and it clears itself when you close the tab.

Why we keep order records

We retain order and payment records as required under Indian tax and consumer protection law (GST invoicing, FSSAI compliance). We don’t use your data for advertising, and we don’t sell it to anyone.

Your rights

To ask what we hold about you, correct it, or request deletion where we’re not required to keep it for legal reasons, call us at +91 93190 71784.

Changes to this policy

If this policy changes, we’ll update the date at the top of this page.

Registration details

FSSAI: 22725446002580 · GSTIN: 09GRVPS2305N1ZU